Testkunde

ATS Vonow is a leading company specializing in customer experience and market research. We are dedicated to helping businesses improve their services by providing valuable insights through mystery shopping and customer feedback. To support our growing operations, we are looking for motivated individuals to join our team as a Testkunde (Mystery Shopper) in Switzerland. If you enjoy evaluating customer service and contributing to the improvement of businesses, this role is perfect for you! As a Testkunde, your main responsibilities will include:

• Visiting assigned stores, restaurants, or service providers anonymously.
• Evaluating the quality of customer service, cleanliness, and overall experience.
• Completing detailed reports and providing feedback based on your observations.
• Following specific guidelines and scenarios provided for each assignment.
• Ensuring timely submission of reports after each visit.

We are looking for candidates who meet the following criteria:

• Strong attention to detail and excellent observational skills.
• Good written communication skills to provide clear and concise feedback.
• Reliability and the ability to meet deadlines.
• Flexibility to travel to different locations within your area.
• Basic computer skills for submitting reports online.
• Fluency in German, French, or Italian (depending on the region).

Joining ATS Vonow as a Testkunde comes with several benefits:

• Flexible working hours that fit your schedule.
• Opportunities to visit and evaluate a variety of businesses.
• Competitive compensation for each assignment completed.
• Becoming part of a dynamic and supportive team.
• Contributing to the improvement of customer service standards in Switzerland.

If you are interested in becoming a Testkunde at ATS Vonow, we encourage you to apply today! Simply visit our website and complete the online application form. We look forward to welcoming you to our team and working together to enhance customer experiences across Switzerland.